Yes, we ship all over the world. Orders over $100 qualify for free shipping. For smaller orders, a small shipping fee will apply at checkout.

We also offer hassle-free returns from anywhere in the world within 100 days, no questions asked. Our goal is to make sure every customer is satisfied and wants to shop with us again.

Bestellungen werden in der Regel innerhalb von 1–2 Werktagen nach Bestätigung bearbeitet und versandt. Die Lieferzeiten variieren je nach Standort:

• Inländische Bestellungen treffen in der Regel innerhalb von 4–10 Werktagen ein.
• Internationale Bestellungen dauern in der Regel 7–13 Werktage.

Sie erhalten einen Tracking-Link in Ihrer Bestätigungs-E-Mail, und wir halten Sie über jeden Schritt auf dem Laufenden.

Wou can track your order using the following link to: "Track your Order" page.

Wir möchten sicherstellen, dass Sie alles erhalten haben, was Sie bestellt haben! Bitte überprüfen Sie Ihr Paket sofort bei Erhalt. Gemäß unserer Versandrichtlinien müssen Abweichungen oder fehlende Artikel unserem Support-Team innerhalb von 14 Kalendertagen nach Lieferung gemeldet werden. Nach dieser Frist können wir möglicherweise keine Reklamationen mehr bearbeiten.

If you're opening the bag for the first time, you might notice that the zipper feels a bit stiff, don’t worry, that’s completely normal! Our bags are vacuum-sealed and designed with airtight, anti-leak zippers to keep your items secure. This means they can be a little tricky to open at first.

Here are a few tips to help:

1. Apply gentle but firm pressure when unzipping. It may take a bit of effort the first time due to the vacuum seal.

2. Pull the zipper ring upwards (not flat or sideways) to get a better grip and leverage.

3. Once unsealed, the zipper will be easier to use going forward.

Yes, it is!

The Aerless™ Vacuum Kit was specifically designed to be TSA-approved and flight-friendly, making travel more convenient.

The orange "Cargo Aircraft Only" sticker is simply a shipping requirement due to internal logistics policies. There's nothing to worry about, your pump is safe and approved for air travel.

On average, each vacuum bag can compress around 15 clothing items. The airtight seal lets you pack more while taking up less space. Exact capacity depends on the type of clothing, but once the air is out, you’ll be surprised how much fits in.

Zipping your Aerless™ Vacuum Bag the right way is key to making sure everything stays airtight and compact.

1. Make sure your items are neatly placed inside the bag.

2. Line up the zipper tracks before you start sealing.

3. Use the included slider to zip the bag shut, all the way to the end. You’ll feel a smooth glide and maybe even hear a soft “click”, which means it’s sealed tight.

4. Done? Give it a quick press to double-check it’s fully closed